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🌟 Our Story

Built to Fix
How India Finds
its Doctors

CareLinky was born from a simple frustration — finding the right doctor in India was harder than it should be. We're changing that with technology, transparency, and a deep respect for both patients and doctors.

Platform Status — Live
Doctors online now
847
Appointments today
2,341
Tokens issued today
1,089
Cities active
40+
2021
Year Founded
2,000+
Doctors Listed
10,000+
Monthly Bookings
40+
Cities Covered
98%
Patient Satisfaction
Why we exist
Mission & Vision
🎯
Our Mission
Make quality healthcare discoverable and accessible for every Indian
We connect patients with the right verified specialist in their city — and give doctors the digital tools to run a modern, efficient practice without the chaos of manual appointment management.
🌈
Our Vision
A fully digital healthcare ecosystem — doctor to patient, seamlessly
We envision a future where every patient in India — rural or urban — can find a verified doctor, book an appointment, and receive their prescription and follow-up care entirely on their phone.
How it started

From a Waiting Room Frustration to a National Platform

In 2021, our founder Arjun Mehta spent three hours waiting at a clinic in Ahmedabad — only to be told the doctor had left for an emergency. There was no notification, no queue system, no way to know. Patients were arguing. Staff were overwhelmed.

That afternoon, Arjun called his co-founders Priya Shah and Kunal Desai. Within a month, the first version of CareLinky — a simple token queue system — was running in two clinics.

Today, CareLinky powers 2,000+ doctor practices across 40+ Indian cities with a full suite: token queues, timeslot booking, digital prescriptions, WhatsApp automation, and a national doctor discovery marketplace.

We're a team of 40+ people passionate about fixing the broken experience of finding and visiting a doctor in India.

🏠
2 Clinics
First token system live — Ahmedabad
🏫
500+ Doctors
WhatsApp booking launched across Gujarat
🌎
10+ Cities
National expansion to Maharashtra & Karnataka
2,000+ Doctors
Full EMR + digital certificates platform live
📈
40+ Cities
CareLinky.com marketplace launches publicly
What drives us
Our Core Values
These aren't slogans on a wall — they're the principles we make product decisions by, every single day
🛠︎
Transparency First
No hidden fees, no fake reviews, no manipulated rankings. What you see on CareLinky is accurate, verified, and honest — always.
🧡
Doctor-First Design
We build for doctors the same way we build for patients. Doctors using our platform should spend less time on admin and more time on medicine.
🔒
Trust Through Verification
Every doctor is verified. Every review is from a real patient. Every credential is confirmed. Trust is our core product, not a feature.
Speed & Simplicity
Booking a doctor shouldn't take 10 minutes and 5 apps. We design for the person with 30 seconds and a slow phone connection.
🌎
India-Native
We build for Indian infrastructure — WhatsApp over email, OTP over passwords, Hindi support, multi-location clinics, and local payment methods.
📈
Data-Driven Empathy
We use data to understand patient and doctor pain, then build with empathy. Metrics tell us what — conversations tell us why.
The people building it
Meet Our Team
A diverse team of builders, designers, doctors, and operators united by a common goal
AM
Arjun Mehta
Co-founder & CEO
Ex-Practo, IIT Bombay. Built CareLinky from a clinic waiting room in Ahmedabad.
PS
Priya Shah
Co-founder & CPO
Ex-Google Health, NID Ahmedabad. Leads product design and patient experience.
KD
Kunal Desai
Co-founder & CTO
Ex-Flipkart Engineering, BITS Pilani. Leads platform, infra, and WhatsApp integrations.
RN
Dr. Rohan Nair
Chief Medical Officer
MD Cardiology, AIIMS. Ensures all clinical features meet real-world doctor needs.
SC
Shreya Choudhary
Head of Growth
Ex-Healthkart. Leads city expansion, doctor partnerships, and marketplace growth.
VT
Vivek Trivedi
Head of Engineering
Ex-OYO Tech. Leads the core platform, mobile apps, and API infrastructure.
MJ
Meera Joshi
Head of Customer Success
Ensures every doctor and patient on CareLinky gets genuine value from day one.
AK
Aditya Kumar
Head of Sales
Leads doctor onboarding and B2B partnerships across India. 300+ clinics signed.
🚀
We're Hiring!
We're looking for engineers, designers, growth marketers, and doctors to join our mission. Remote-friendly, Ahmedabad HQ.
👀 View Open Roles
Our journey
CareLinky Timeline
From a 2-clinic pilot to India's growing doctor discovery platform
🏠
2021
Founded
Company Founded
Arjun, Priya, and Kunal quit their jobs to build CareLinky after the "waiting room incident" in Ahmedabad. First office: a spare bedroom.
📅
2021
Launch
Token Queue Launched
First token system goes live in 2 clinics in Navrangpura, Ahmedabad. 150 patients served in week 1.
💬
2021
Product
WhatsApp Integration
WhatsApp booking confirmation and queue alerts shipped. Patient satisfaction jumps from 67% to 92%.
🚀
2022
Milestone
Seed Funding
Raised ₹2.5 Cr seed round from healthcare-focused angel investors. Team grows to 12 people.
🌎
2022
Growth
Multi-City Expansion
Launched in Surat, Vadodara, Rajkot, and Mumbai. 500 doctors onboarded. Timeslot booking shipped.
📋
2023
Product
Digital Documents
E-prescriptions, sick certificates, and reimbursement letters launched. Doctors reduce paperwork by 80%.
📈
2023
Milestone
Series A Funding
Raised ₹18 Cr Series A. Expanded to 20 cities, 1,000+ doctors. Analytics dashboard and EMR launched.
2024
Launch
CareLinky.com Goes Public
Public marketplace launched. Patients can now discover verified doctors across India. 2,000 doctors live.
🌟
2025
Milestone
40+ Cities Milestone
Reached 40+ cities, 10,000 monthly bookings, and 2M+ consultations facilitated since launch.
In the news
Press & Media
What journalists and industry observers are saying about CareLinky
📰Economic Times
“CareLinky is solving India's doctor-patient gap with a WhatsApp-first approach that works even on feature phones”
Jan 2025
Read Article ↗
📰Inc42
“The Ahmedabad startup that made appointment booking as simple as sending a WhatsApp message to your doctor”
Nov 2024
Read Article ↗
📰YourStory
“CareLinky's Series A is a bet on India's 900,000 registered doctors who still manage queues with paper tokens”
Dec 2023
Read Article ↗
📰The Hindu BusinessLine
“Digital health startup CareLinky reaches 2,000 doctor practices across Gujarat, Maharashtra, and Karnataka”
Aug 2024
Read Article ↗
📰HealthcareITNews
“How CareLinky's token + timeslot hybrid model reduced patient wait times by 60% across partner clinics”
Sep 2024
Read Article ↗
📰Medscape India
“The clinic management revolution: CareLinky's e-prescription and sick certificate system is changing daily doctor workflows”
Oct 2024
Read Article ↗
For press enquiries, logos, and brand assets
📦 Download Press Kit
Backed by the best
Our Partners & Investors
We work with leading healthcare operators, technology partners, and impact investors
🏥Healthkart Ventures
🔬AWS Activate
🎓IIM-A CIIE
💬WATI (WhatsApp)
💳Razorpay
🌎Google for Startups
🤖Meta for Developers
🏠Gujarat iHub
Get in touch
Contact Us
Whether you're a doctor, patient, investor, or journalist — we'd love to hear from you
📞
For Doctors
Want to list your practice or learn about our plans?
Mon–Sat, 9 AM – 7 PM IST
💌 Call Doctor Support 
💬
For Patients
Need help finding a doctor or have a question about CareLinky?
Available 24×7
💌 Chat on WhatsApp 
💌
For Press & Business
Media enquiries, partnerships, and investor relations.
We respond within 24 hours
💌 Email Us 
🏠
CareLinky Technologies Pvt. Ltd.
4th Floor, Ganesh Meridian, S.G. Highway
Ahmedabad, Gujarat 380054
India

CIN: U72900GJ2021PTC123456    GST: 24AABCC1234D1Z5

Join India's Growing
Healthcare Network

Whether you're a patient looking for a doctor, or a doctor looking to grow your practice — CareLinky is built for you.